Operations Executive

We are looking for a well-organised and dependable Operations Executive to support our daily office administration and coordinate follow-up across different departments. Reporting directly to the COO, this role will help keep meetings, assignments, documentation, POS administration and operational projects properly organised and on schedule.

Key Responsibilities

• Provide day-to-day administrative and coordination support to the head office
• Arrange meetings, prepare agendas, take accurate meeting minutes and circulate follow-up actions
• Maintain action trackers, deadlines and project progress records
• Follow up with responsible departments and colleagues on outstanding tasks
• Prepare and update Excel reports, operational summaries, presentations and management documents
• Consolidate information and reports submitted by stores and different departments
• Handle routine POS system settings, including menu items, prices, promotions and store configurations
• Generate, consolidate and maintain POS sales and operational reports
• Coordinate with restaurant teams, relevant departments and POS service providers to resolve system-setting or reporting issues
• Assist with filing, document control, data entry and general office administration
• Support operational projects, new store openings, internal communications and company activities
• Handle ad hoc assignments from management

Requirements

• Diploma or above in Business Administration, Hospitality Management, Operations Management or a related discipline
• At least 1–3 years of relevant experience in administration, operations coordination, executive support or a similar role
• Proficient in Microsoft Office, particularly Excel, PowerPoint, Word and Outlook
• Able to use Excel confidently for data consolidation, formulas, lookups, PivotTables and basic reporting
• Experience with POS systems, system settings or sales-report extraction is preferred
• Strong organisational, time-management and follow-up skills
• Able to take clear and accurate meeting minutes and convert discussions into action points
• Detail-minded, responsible and able to handle confidential information appropriately
• Good written and spoken English and Chinese; Cantonese is required
• Able to work independently while coordinating effectively with different departments
• Previous experience in the F&B, restaurant, retail or hospitality industry—whether frontline or office-based—is preferred
• Immediate availability would be an advantage

The Right Candidate

You are proactive, practical and comfortable keeping several assignments moving at the same time. You do not simply record what was discussed—you make sure responsibilities, deadlines and next steps are clearly documented and followed through. You are also comfortable working with systems and numbers, and can turn POS data into clear, useful reports.

We Offer

• Monthly Salary HK$22,000–26,000, depending on experience
• Five-day work week
• Staff dining benefits
• Career development opportunities within a growing restaurant business
• A hands-on role with direct exposure to senior management and different business functions

Interested candidates should submit their CV together with their current salary, expected salary and availability.