Operations Executive

Responsibilities

• Manage subcontractors and operations to ensure the timely and efficient delivery of transportation services.
• Respond promptly and effectively to subcontractor enquiries to support smooth day-to-day operations.
• Coordinate and manage incident responses to minimise service disruptions while ensuring the safety of students and stakeholders.
• Maintain accurate and timely updates in the CMS system to reflect operational changes and incident records.
• Oversee daily ground operations to ensure service quality, operational efficiency, and compliance with company standards.
• Assist in transportation route planning to optimise operational efficiency and service coverage.
• Prepare and compile operational reports to support management decision-making.
• Assist in sourcing, evaluating, and managing subcontractors to maintain a reliable vendor network.
• Conduct vehicle inspections to ensure fleet safety and compliance with regulatory requirements.
• Perform any other duties or assignments as directed by superior.

Requirements

• Diploma, Degree, or equivalent qualification.
• Minimum of 2 years' experience in operations, preferably involving subcontractor or driver management.
• Experience in the private bus transportation industry will be an advantage.
• Familiarity with working in a school environment is preferred.
• Strong interpersonal and teamwork skills with the ability to build positive working relationships.
• Proactive, self-motivated, and demonstrates a strong sense of ownership and accountability.
• Excellent problem-solving, organisational, and time management skills, with the ability to manage multiple priorities.
• Ability to prioritise and multitask across operational and customer service responsibilities.
• Comfortable working in a fast-paced environment on a 5-day work week.
• Able to travel between schools and the office in Ubi during working hours, when required.
• Strong verbal and written communication skills with the ability to liaise effectively with internal and external stakeholders.

Application

Interested candidates are invited to submit their updated resume to the Human Resources Department at [email protected].

We thank all applicants for their interest. Only shortlisted candidates will be contacted.