Operations Executive

The Warden is responsible for day-to-day hostel operations execution, ensuring student safety, discipline, and service delivery as per SOPs.

Key Responsibilities

• Attendance & Leave Management

Take daily attendance and update systems/registers

Track absentees, late entries, and leave movements

Ensure strict adherence to app-based leave system

• Student Support & Engagement

Act as first point of contact for students

Conduct regular student interactions and capture feedback

Support onboarding, room allotment, and daily student needs

• Complaint & Ticket Handling

Log complaints accurately in the system

Coordinate with HK, R&M, and Security teams

Ensure closure confirmation from students

• Room Audits & Compliance

Conduct daily room audits (hygiene, safety, assets)

Raise tickets for issues identified

• Parcel & Records Management

Manage parcel entries and handovers

Maintain operational registers and reports

• Health & Emergency Support

Identify unwell students and provide first-level assistance

Coordinate hospital visits and maintain health records

Eligibility Criteria

• 02 years experience in hostel, hospitality, or customer service roles
• Strong interpersonal and problem-solving skills
• Willingness to work in shifts