Operations Executive

About the role

The Operations Executive will support the end-to-end manpower fulfilment process for Commercial Workforce Solutions operations, primarily serving the Hotel, F&B and MICE/Events sectors. The role includes candidate sourcing, onboarding, scheduling, deployment and client coordination to ensure smooth and timely delivery of manpower requirements.

Key responsibilities

• Create and manage job postings across various recruitment channels, job portals and social media platforms.
• Source and engage potential candidates through job portals, referrals, social media, networking, recruitment activities and job fairs.
• Interview and assess candidates based on job requirements, experience, availability and suitability.
• Brief candidates on job responsibilities, working schedules, grooming standards, rates and other assignment requirements.
• Match suitable candidates to assignments based on clients' manpower requirements and work schedules.
• Guide new candidates through the registration and onboarding process.
• Ensure required candidate information and documentation are properly completed prior to deployment.
• Coordinate manpower scheduling, deployment, replacements and last-minute manpower requirements.
• Maintain regular communication with deployed personnel and provide operational support when required.
• Manage and resolve attendance, scheduling, no-show and other deployment-related matters promptly.

About you

• Diploma, NITEC, Higher NITEC or equivalent qualification.
• Good interpersonal and communication skills, with the ability to engage effectively with clients and candidates.
• Strong coordination, organizational and problem-solving skills.
• Able to manage multiple manpower requirements and changing schedules in a fast-paced environment.
• Resourceful, responsive and comfortable handling last-minute operational changes.
• Able to support operational requirements outside regular office hours, including weekends and Public Holidays, where necessary.
• Prior experience in manpower outsourcing, staffing, recruitment, hospitality, F&B or events operations will be an advantage.
• Fresh graduates with a positive attitude and willingness to learn are welcome to apply.

Benefits

• Hybrid working arrangement after probation.
• Exposure to a variety of industries and markets.
• Team success celebrations.

About us

Cornerstone Global Partners (CGP Group) is a recruitment technology company delivering executive search, contingent recruitment, flexible staffing & HR outsourcing services worldwide. Our 300+ professionals operate across 19 offices worldwide while supporting clients through an extensive global partner network spanning more than 40 countries. Our mission is to become the first fully integrated AI + human-led assessment recruitment technology company globally to help organizations hire better, faster, and smarter.