Operations Executive

About the role

Manage day-to-day airfreight export and import operations, coordinating effectively with airlines, freight forwarders, transporters, and customs authorities. You will prepare and review shipping documents, track cargo movements, and ensure full compliance with Dangerous Goods handling and airfreight regulatory requirements.

Key responsibilities

• Manage day-to-day airfreight export and import operations
• Coordinate effectively with airlines, freight forwarders, transporters, and customs authorities
• Prepare and review shipping documents, including Air Waybills (AWB), export/import permits, and declarations
• Track and monitor cargo movements to ensure timely and accurate delivery
• Maintain clear and proactive communication with customers and vendors regarding shipment status
• Ensure full compliance with Dangerous Goods handling and airfreight regulatory requirements
• Identify and resolve any issues or discrepancies that may arise during the shipping process
• Contribute to the continuous improvement of air export operations and processes
• Work closely with the Customer Service team to secure and manage shipment bookings
• Organize and schedule timely pickup of cargo from customers

About you

• Solid understanding of airfreight documentation and customs clearance procedures
• At least 2 years of relevant working experience in similar industry
• Knowledge of Freight Management systems
• Ability to work independently and manage time-sensitive or urgent shipments
• Ability to work under pressure and handle multiple tasks simultaneously
• A team player with a proactive and customer-oriented approach