Operations Executive

Job Overview

We are looking for an Operations Executive to support the day-to-day operations of an EdTech environment focused on online courses and certification programs. The role involves coordinating with internal teams, tracking workflows, ensuring timely completion of tasks, and maintaining smooth operational processes.

Key Responsibilities

• Coordinate and monitor day-to-day operational activities.
• Track assigned tasks, deadlines, and deliverables across teams.
• Coordinate with content, video, validation, and other internal teams to ensure smooth workflow.
• Follow up on pending tasks and ensure timely completion.
• Maintain trackers, reports, and operational documentation.
• Monitor course and certification-related workflows from assignment to completion.
• Identify operational issues, delays, or dependencies and escalate them appropriately.
• Ensure processes and internal guidelines are followed consistently.
• Coordinate meetings, follow-ups, and action items when required.
• Support management with regular updates on team progress and operational status.
• Maintain clear and organized records of ongoing and completed activities.
• Assist in improving operational processes and workflow efficiency.

Requirements

• Experience: 1+ year in operations, coordination, administration, EdTech, or a related field.
• Good communication and interpersonal skills.
• Strong follow-up and coordination abilities.
• Good organizational and time-management skills.
• Proficiency in MS Office.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong attention to detail and accountability.
• Previous experience in an EdTech, eLearning, or online certification environment will be an advantage.

About PENNEP

PENNEP works with national and multinational clients and strives to become one of the world's leading professional services companies with a vision to transform clients' business, operating, and technology models for the digital era. Our leaders have 50 PLUS Years of combined and unique industry knowledge with a consultative approach that helps clients envision, build and run more innovative and efficient businesses.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview.

PENNEP is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We provide engineering excellence practices training for all our employees.

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• Edtech operations: 1 year (Required)
• Team management: 1 year (Required)
• Microsoft Office: 1 year (Required)

Language:

• English (Required)

Location:

• Model Town, Jalandhar, Punjab (Required)

Work Location: In person