Operations Executive

Dear candidate,

Job Description : Operations Executive

Company: AMPUG Solutions

Location: Krishna Tech Park, Bengaluru

Department: Operations

Employment Type: Full-Time | On-Site

Reporting To: Operations Manager / Management

Job Summary

AMPUG Solutions is looking for a responsible, proactive and organized Operations Executive to manage day-to-day operational activities, employee coordination, client communication, documentation, attendance, MIS and office administration.

The candidate must have strong follow-up, communication, coordination and Excel/Google Sheets skills and should take complete ownership of assigned tasks until closure.

Key Responsibilities

Operations & Coordination

• Manage daily operational activities and ensure timely completion of assigned tasks.
• Coordinate with employees, site supervisors, clients, Accounts and Management.
• Monitor pending activities and follow up until final closure.
• Identify operational issues and escalate them to Management when required.
• Maintain daily task and operational trackers.

Employee & Site Coordination

• Maintain updated employee and deployment records.
• Coordinate with employees and site supervisors regarding attendance, deployment and operational issues.
• Monitor absenteeism, employee concerns and replacement requirements.
• Maintain employee-related documents and records.
• Coordinate employee-related operational matters with the concerned departments.

Client Coordination

• Communicate professionally with clients through phone, email and WhatsApp.
• Coordinate regarding manpower deployment, attendance, documents and operational requirements.
• Follow up on pending approvals, confirmations and client instructions.
• Handle operational issues and ensure timely resolution.

Attendance & Payroll Support

• Collect and verify employee attendance.
• Check leave, absence and payable days.
• Identify attendance discrepancies and coordinate for corrections.
• Provide accurate attendance/payroll inputs to the Accounts Team.
• Assist in resolving employee salary-related operational queries.

MIS & Documentation

• Prepare and maintain daily, weekly and monthly MIS reports.
• Maintain employee, attendance, deployment and client records.
• Maintain pending-issue and follow-up trackers.
• Ensure all documents and records are accurate, updated and properly organized.
• Support PF, ESI, PT, payroll and other compliance-related documentation as required.

Office Administration

• Handle routine office administration and coordination.
• Maintain office records, registers and important documents.
• Coordinate meetings, internal communications and office requirements.
• Assist Management with reports, letters and official communications.

Required Skills

• Good communication skills in English and Hindi. Kannada/Tamil/Malayalam is preferred.
• Good knowledge of MS Excel / Google Sheets.
• Strong follow-up and coordination skills.
• Good email drafting and documentation skills.
• Ability to manage multiple tasks simultaneously.
• Problem-solving and decision-making ability.
• Strong ownership, discipline and attention to detail.
• Professional behaviour while dealing with clients and employees.

Qualification & Experience

• Graduate in any discipline.
• B.Com / BBA / BBM / MBA preferred.
• Experience: 13 years in Operations, Administration, Staffing Operations, Manpower Operations or

Client Coordination preferred.

• Freshers with excellent communication and Excel skills may also be considered.

Candidate Profile

The ideal candidate should be proactive, disciplined, responsible and result-oriented, with the ability to take ownership of work and ensure that every assigned task is properly followed up and completed.

Work Location: Krishna Tech Park Area, Bengaluru

Job Type: Full-Time | On-Site

Salary: As per experience and suitability

HR Name : Sailaja

Contact No : 99 72595 822