Operations Executive

We are looking to hire an Operations Executive to join our Retail Sales team, to support our growing retail operations across multiple stores. This is a fast-paced and dynamic role where no two days are quite the same. Once a sale is made, you'll play an important role in making sure everything that follows happens smoothly.

Key responsibilities:

• Own and manage the post-sales operational process from order to fulfilment.
• Identify operational gaps and help improve processes as our retail business continues to grow.
• Consolidate, check and reconcile sales data across Shopify, SAP Business One and Salesforce.
• Process orders accurately and ensure information is properly captured across the different systems.
• Coordinate with internal teams and external vendors for delivery, installation and fulfilment.
• Proactively track outstanding orders and resolve discrepancies, cancellations and operational issues.
• Compile sales and operational reports and ensure numbers are accurate and up to date.

What We’re Looking For:

• Diploma/Degree in any discipline
• Prior experience in retail operations, sales operations, order management or fulfilment preferred.
• Meticulous, organised and strong with numbers, with the ability to manage multiple moving parts at the same time.
• Familiarity with Shopify, SAP B1, Salesforce and Excel would be beneficial.
• Willing to learn, takes ownership and solutions-oriented.

You’ll be joining a lean and highly dynamic team, with the opportunity to gain broad exposure across retail, sales operations, systems, fulfilment, reporting and process improvement. There will be plenty of learning opportunities as well to progress your career with the company.

The successful candidate will be based at 26 Senoko Avenue, Singapore 758312. Company shuttle bus pickup/dropoff point at Sembawang MRT station.

We regret that only shortlisted candidate will be notified.