Operations Executive

About the role

An Operations Executive role managing, processing and overseeing daily orders and operations. You will be responsible for maintaining inventory, liaising with customers and vendors, and ensuring smooth running of operations and workflow.

Key responsibilities

• Managing, processing and overseeing daily orders and operations
• Manage sales updates using Google Sheets
• Keep track of inventory and ensure sufficient inventories
• Liaise with customers and vendors to ensure smooth running of operations and workflow
• Provide support and problem-solve role to customers
• Perform monthly sales audits to ensure correct entries of data
• Send in daily sales and inventory reports
• Attend regular virtual meetings to sync and update on daily updates and recoveries
• Attend training or events to continuously improve and optimise workplace and business
• Work on rotational shifts (10am – 10pm) Monday to Sunday inclusive

About you

• Strong interpersonal and multi-lingual (Chinese) communication skills to collaborate with teams and stakeholders effectively
• Experience in Customer Service & Operations Management with a focus on workflow optimization
• Minimum 1 year in Operations Sales experience
• Excellent Analytical Skills for data-driven decision-making and problem-solving
• Proactive mindset and the ability to work independently in dynamic environments
• Knowledge in cryptocurrency concepts, wallets, blockchain and digital asset security is an advantage
• Relevant experience in a similar role is an advantage