Operations Executive

We at Eon Infotech Ltd. are looking for Operations Executive. To succeed in this role, you must have exceptional operational competency and managerial skills.

Key Responsibilities:

• Manage the Customer Service Field Team and Support Technicians
• Professionally handle customer calls and resolve complaints
• Coordinate with clients, the production team, and management
• Monitor Vehicle Tracking System (VTS) devices through dashboards, MIS, and web apps
• Plan replacements and maintenance for faulty devices
• Conduct customer training sessions on VTS operations and report generation
• Perform GPS data analysis
• Update information systems and maintain accurate records
• Report progress and status updates to both customers and internal teams
• Assist with other VTS-related activities as required by the client

Requirements:

• Graduate in any discipline with a one-year computer diploma,
• Strong written communication
• Proficiency in MS-Office/Open Office and Google Maps

Additional Requirements:

• Must have personal conveyance for commuting

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Work Location: In person