Operations Executive

Role & responsibilities

• Manage Europe hotel reservations, transfers, coaches, sightseeing and ground services.
• Coordinate with European DMCs, hotels and suppliers for rates, availability and confirmations.
• Handle booking amendments, cancellations, rooming lists, vouchers and operational documentation.
• Coordinate FIT, group and MICE travel arrangements across Europe.
• Ensure timely confirmations, accurate bookings and smooth service delivery.
• Maintain supplier follow-ups and resolve operational issues efficiently.

Preferred candidate profile

• 3 to 7 years of experience in Travel Operations, DMC or Tour Operations.
• Hands-on experience in European travel reservations is essential.
• Strong knowledge of European hotels, destinations and ground services.
• Experience handling supplier coordination, group bookings and travel documentation.
• Proficiency in MS Excel with strong communication and follow-up skills.
• Candidates from European DMCs, outbound tour operators and travel companies preferred.