Operations Executive

Job Responsibilities:

• Oversee and manage on-ground event operations to ensure smooth event execution and
• a positive attendee experience.
• Supervise crowd management, ticket scanning, and issue resolution during events.
• Plan, coordinate, and monitor ushers and event staff to ensure effective manpower utilization.requirements.procedures.
• Ensure the availability and proper management of event materials and logistics
• Prepare and submit accurate payroll-related data for ushers in a timely manner.
• Coordinate with internal teams and stakeholders to support successful delivery.
• Monitor operational performance and customer satisfaction, implementing improvements when needed.
• Create operational plans and post-show reports.
• Recruit operational ushers.
• Work hand in hand to provide tools and enhancement mechanisms in the operational
• Ensure compliance with company procedures and operational standards.

Job Requirements:

• Bachelor’s degree in Business Administration, Hospitality, Event Management, or a related field from a reputable university.
• 2–4 years of relevant experience in event operations, operations, hospitality, or a similar role.
• Previous experience in managing on-ground event operations and coordinating event staff.
• Experience in supervising ushers, temporary staff, or operational teams.
• Strong organizational and coordination skills, with the ability to manage multiple operational requirements simultaneously.
• Good knowledge of event logistics, manpower planning, and operational procedures.
• Strong problem-solving and decision-making skills, particularly in handling on-ground issues.

Pay: E£5,900.00 - E£33,000.00 per month

Work Location: In person