Operations Executive

E-Profit Booster UK is seeking a meticulous and organized Operations Executive to join our dynamic team. The ideal candidate will manage the entire order dispatch process across multiple online platforms, including Amazon, B&Q, and eBay. This role involves generating necessary shipping documentation, handling inventory labels, and ensuring timely communication with customers regarding their orders.

Key Responsibilities:

1. Order Dispatch Management: o Oversee the dispatch of orders on Amazon, B&Q, and eBay platforms. o Ensure all orders are processed and dispatched accurately and on time.

2. Documentation and Labeling: o Generate in-house cut sheets for orders. o Create and print courier and collection labels. o Develop and manage inventory-related labels to ensure proper tracking and identification of products.

3. Courier Coordination: o Compile and manage courier manifests. o Input tracking information through both CSV uploads and manual entry methods. o Create and maintain a Royal Mail sheet for VF samples.

4. Customer Communication: o Send mailers to customers indicating delivery status, including specifics like delivered, porch delivery, neighbor's delivery, carded, or diplomatic handover.

5. Supplier Coordination: o Manage print window queries for labels and rugs from suppliers. o Coordinate with suppliers to ensure timely and accurate delivery of products.

6. Inventory and Returns Management: o Take responsibility for removing Small (SM), Medium (MD), and Large (LR) items from all websites as needed. o Assign VH (Vendor Hold) on the returned window. o Maintain and update the VH sheet regularly.

Qualifications:

 Proven experience in e-commerce order fulfillment and logistics.

 Proficiency in managing orders on Amazon, B&Q, and eBay platforms.

 Strong organizational skills and attention to detail.

 Excellent communication skills, both written and verbal.

 Ability to multitask and manage time effectively in a fast-paced environment.

 Proficiency in using CSV files for data management.

 Familiarity with courier services and label generation software.

 Basic knowledge of inventory management practices.

Skills:

 E-commerce platform management (Amazon, B&Q, eBay)

 Order processing and dispatch  Label generation and printing

 Courier coordination and manifest compilation

 Customer service and communication

 Inventory management

 Data entry and management using CSV files

If you're excited to be part of a winning team, E-Profit Booster UK is a great place to grow your career. Interested can share/refer CV at [email protected] or can connect on 9236399740.

Job Type: Full-time

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance

Language:

• English (Required)

Work Location: In person