Operations Executive

Job Summary

The Operations Executive will be responsible for coordinating the production and delivery of academic study materials across all Lakshya branches. The role involves coordinating with internal teams, DTP teams, printing vendors, external course providers, and branch coordinators to ensure timely production, delivery, and smooth execution of academic operations. The individual will also maintain trackers, monitor timelines, follow up on pending tasks, and resolve operational issues.

Key Responsibilities

• DTP Coordination: Track the status of study materials sent for formatting and follow up on pending layouts, revisions, and clarifications.
• Vendor Coordination: Coordinate with printing vendors and external course providers to ensure timely delivery of materials and services.
• Production Tracking: Monitor the progress of printing, proof approvals, file revisions, and production schedules.
• File Management: Ensure the correct and approved versions of academic files are shared with vendors, printers, and branch teams.
• Branch Coordination: Coordinate with branches to identify material requirements, arrange dispatches, and confirm delivery of study materials.
• Course Coordination: Collect student details from branches, coordinate with the Finance team for approvals, and follow up with external course providers regarding scheduling and delivery.
• Tracker Management: Maintain and update Excel or Google Sheets trackers for production status, vendor follow-ups, material dispatches, and course enrolments.
• Issue Resolution: Identify delays or operational challenges and escalate them to the relevant academic team or reporting manager.
• Reporting: Provide regular updates on pending tasks, production timelines, delivery status, and other operational activities.

Key skills

• Strong communication and coordination skills.
• Basic to intermediate knowledge of MS Excel or Google Sheets.
• Good organisational and time-management skills.
• Strong follow-up skills and attention to detail.

Work Location: In person