Operations Executive

Job highlights

• This is an in-person role at our dark store,and you must be based near Andheri East,Mumbai
• You must have a local network of dark store / warehousing / operations / last-mile delivery associates
• MUST have strong communication & team management skills . You must have hands-on experience using warehouse management systems (WMS),ERP,inventory management software,etc

Job description

• Were looking for a talented Operations Executive - Dark Store Operations
• Incredible opportunity to work in the Operations team at a high-growth quick commerce startup to drive meaningful impact.
• This is an in-person role at our dark store, and you must be based near Andheri East, Mumbai.

Role & responsibilities:

• Oversee 2-Hour/Same-Day Delivery Operations (Inbound, Outbound, Inventory Management, etc) across our dark stores in Mumbai
• Work closely with Zippee customers (D2C/Marketplaces/E-Commerce Brands) and support them in expansion/growth.
• Ensure 100% success rate in Same-Day Fulfillment & adhere to dark store SLAs such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
• Hire, manage & motivate the dark store team (inventory controllers, pickers, packers, store captains, and delivery riders).
• Weekly inventory audits, COD reconciliation, hiring, & MIS reporting to Management.
• Help create a rockstar culture amongst the team to scale to profitability.

Qualifications:

• 3-7 years of Operations or Warehousing Experience, preferably at Quick Commerce/Supply Chain/Warehousing/Logistics tech companies.
• MUST have strong communication & team management skills
• You must have hands-on experience using warehouse management systems (WMS), ERP, inventory management software, etc.
• You must have a local network of dark store / warehousing / operations / last-mile delivery associates.