Operations Executive

Company Overview

Our client is a transport services provider supporting school bus operations. The team works closely with schools, parents, drivers and bus attendants to ensure safe, reliable and timely transport for students.

Role Overview

We are looking for a responsible and proactive

Operations Executive

to coordinate daily transport services. You will manage schedules, support transport crews, handle enquiries and resolve service disruptions to keep operations running smoothly.

Key Responsibilities

Coordinate daily bus operations to ensure timely student pick-ups and drop-offs.

Coordinate drivers, bus attendants and subcontractors, including attendance monitoring and replacement arrangements.

Handle enquiries from parents, schools and transport crews professionally.

Respond promptly to delays, vehicle breakdowns, incidents and complaints, escalating matters when necessary.

Assist with route planning, bus allocation and adjustments when students join, withdraw or change addresses.

Maintain accurate student lists, schedules, attendance records and operational updates in the company’s systems.

Monitor adherence to company procedures and school requirements, including seat belt use and safe student handovers.

Visit schools and pick-up locations when required to support ground operations.

Perform other operational duties assigned by management.

Requirements

Diploma or equivalent qualification preferred; candidates with relevant practical experience are welcome to apply.

Experience in transport coordination, the private bus industry or a school environment is an advantage.

Strong communication and interpersonal skills to coordinate with parents, schools, drivers and other stakeholders.

Good organisational skills, with the ability to manage multiple priorities and remain calm under pressure.

Responsible, proactive and able to take ownership of tasks.

Comfortable using WhatsApp, Microsoft Excel and transport management applications.

Attention to detail when maintaining schedules, student information and operational records.

Able to handle student and parent information confidentially.

Able to support early morning operations

from 6:00 am when required

.

Willing to travel between the office, schools and operational locations during working hours.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.

Only shortlisted candidates will be contacted.

recruitSG is a leading provider of recruitment and HR solutions designed for business owners. Our mission is to help transform end-to-end human capital processes and develop the right talent strategy for our clients to be best positioned to tap on market opportunities.

Founded in 2017, recruitSG is on a mission to impact 10,000 companies through the most important building block in a business — talent. Serving over 6,000 companies across Singapore, we bring the best of our solutions and experiences to help business owners setup, automate and optimise their recruitment and HR processes, so they can supercharge their business.