Operations Executive

Company Overview

Motorway Car Rentals is a leading Singapore car rental company with over 10 years of experience and a fleet of 1,000+ vehicles. We specialize in short-term rentals and long-term leasing, including luxury and commercial vehicles, supported by a full vehicle service centre and multiple convenient branches.

Job Summary

You will manage vehicle readiness and availability, support customer service, and assist operations to ensure smooth vehicle deployment and maintenance at Motorway Car Rentals.

Responsibilities

Manage and monitor vehicles parked within company premises and nearby areas to ensure proper organization and security

Prepare vehicles by cleaning and inspecting them before collection, deployment, replacement, or customer handover to ensure readiness

Report vehicle issues, damages, or defects promptly to the Maintenance Officer to maintain fleet safety and reliability

Update the system daily with accurate vehicle availability and status to support operational planning

Respond professionally to phone enquiries from salespersons and customers to provide timely and courteous assistance

Attend to walk-in customers regarding maintenance concerns and coordinate replacement vehicles when needed to minimize downtime

Assist the Operations team with vehicle deliveries, collections, and swaps for repair or servicing to support efficient fleet management

Perform other ad-hoc duties assigned by the Supervisor or Manager to support team needs

Required competencies and certifications

Minimum GCE N/O Level Certification or equivalent

Minimum 2 years of driving experience

Preferred competencies and qualifications

Effective communication skills to interact professionally with customers and colleagues

Proficiency in MS Office applications to manage records and reports

Ability to multitask proactively in a fast-paced environment

Part of the Motorway Group of Companies, Motorway Car Rentals is one of the leading car rental companies in Singapore with a comprehensive fleet of over 1,000 vehicles. With over 10 years of extensive experience in the car rental industry, we specialize in short term rental as well as long term leasing across a board spectrum of vehicles including high performance and luxury cars in our Luxe Rental division. Motorway Car Rentals is one of the leading car rental companies in Singapore with a comprehensive fleet of over 1,000 vehicles. With over 10 years of extensive experience in the car rental industry, we specialize in short term rental as well as long term leasing across a board spectrum of vehicles including high performance and luxury cars in our Luxe Rental division. Our fleet of vehicles include a wide variety of continental and Asian sedans, MPVs and SUVs, together with a good selection of commercial vehicles. We also operate a full-fledged vehicle service centre with qualified engineers and mechanics to keep our vehicles in optimum condition. As one of Singapore premier car rental and fleet management company, we understand how important it is to ensure that your vehicles are being managed by a company who has the scale and the breadth of coverage you need. Our headquarters is located at Lower Delta Road while our 5, strategically located branches operate in tandem to bring customers maximum convenience for vehicle pick-up and return.