Operations Executive

Job Opening – Operations Executive

Brand: House of Aksur

Location: Gurgaon, Haryana

Employment Type: Full-time (On-site)

About House of Aksur

House of Aksur is a premium multi-designer store curating contemporary occasion wear and accessories across menswear and womenswear categories.

Role Description

We are looking for a detail-oriented and proactive Operations Executive to manage day-to-day store operations, coordinate with designers, handle Shopify orders, and ensure smooth communication with customers and internal teams.

Key Responsibilities

• Designer Order Sheets – Maintain and update designer order sheets, payment details, and delivery timelines.
• Designer Coordination – Coordinate with designers regarding orders, availability, dispatches, and deliveries.
• WhatsApp Community Management – Share community messages, conduct outreach, add new members, and manage engagement.
• Appointment Calls – Handle customer calls, schedule store visits, and coordinate appointments.
• Instagram & WhatsApp Queries – Respond to customer enquiries, share product details, and manage follow-ups.
• Store Visual Merchandising – Maintain attractive store displays and ensure proper product presentation.
• Designer Racking – Organize designer collections and maintain proper outfit arrangements.
• Daily Store Operations – Support daily activities and coordinate with internal teams.

Qualifications

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Basic knowledge of Shopify and order management.
• Proficiency in Excel or Google Sheets.
• Experience handling Instagram and WhatsApp Business.
• Good coordination and customer service skills.
• Understanding of retail store operations and visual merchandising.
• Previous experience in fashion retail or a multi-designer store is preferred.

Work Location: Gurgaon, Haryana

Job Type: Full-time (On-site)

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹10,000.00 per month

Work Location: In person