Astrotalk
Operations Executive - Customer Support
Skills
13 days ago
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Important information
Contract type:
Permanent
Location:
Noida, Uttar Pradesh, India
Work mode:
Onsite
Published on:
16 October 2026
What they need
Key Responsibilities:
Handle customer queries via calls, chats, and emails in a clear and polite manner.
Understand customer issues and provide the right resolution or guidance.
Share unresolved or complex cases with the concerned team when needed.
Ensure timely responses and proper follow-ups until the issue is closed.
Maintain basic records of interactions and updates for tracking purposes
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