OPERATIONS EXECUTIVE (FNBM)

Role

Duties & Responsibilities

• Conduct monthly review meeting with clients
• Responsible for payroll and recruitment operations within timeline
• Brief new joiners the working guideline, and all benefit staff are entitled
• Support team leader in training & coaching new merchandisers
• Compile regional reports, cross check & ensure accuracy
• Interview & recruit team leaders & merchandisers
• Ensure various daily / weekly / monthly deliverables of Jump Admin are achieved
• Conduct Internal audit on merchandising quality
• Monitor daily merchandiser attendance tracking
• Tracking Promotion Price from Promo Bulletin & secondary Display execution
• Weekly Price Check
• OOS Tracking, highlight which SKU was in high OOS and update to client by weekly
• Managing POSM
• Liaise with Client & Distributor, problem solving on merchandiser or outlet issues
• Check merchandiser’s expenses claims & monthly KPI
• Monthly updates on merchandisers performance/KPI achievement
• Co-ordinate with both internal and external customers
• Backup support of field work
• Travel to region for field work and audit once a month
• Monitor merchandisers day to day performance and discipline matters
• Monthly engagement with the Teams
• Manage ad-hoc request & manpower allocation

Job Requirements

• Min. SPM / STPM / Diploma
• At least 1 year working experience in FMCG/sales operations
• English & Bahasa Malaysia, Other language command would be an added advantage.
• Aggressive, fast – learner and good people management skills
• 25 – 36 years old
• Must possess own transport and willing to travel outstations
• Good communication & presentation skills, analysis on data
• Willing to travel to outstation
• Managed to fulfill 100% call achievement
• Deal with multiple clients