Operations Executive / Operations Assistant

Operations Executive

Job Summary

To coordinate and manage daily operational activities, ensure smooth workflow between departments, monitor project progress, maintain operational records and support the company in achieving its business objectives.

Key Responsibilities

• Daily Operations Management
• Coordinate daily operational activities and ensure tasks are completed according to schedule.
• Monitor workflow, deadlines and operational requirements.
• Identify operational issues and recommend improvements.
• Ensure compliance with company SOPs and procedures.
• Project and Event Coordination
• Assist in planning and coordinating events, marketing campaigns and company projects.
• Coordinate with internal teams, vendors, suppliers and clients.
• Monitor project timelines, manpower, equipment and other resources.
• Ensure operational arrangements are completed before, during and after events.
• Reporting and KPI Monitoring
• Prepare daily, weekly and monthly operational reports.
• Track project progress, operational performance and departmental KPIs.
• Maintain records of project costs, resource usage and completed tasks.
• Provide updates and recommendations to management.
• Administrative Support
• Prepare operational documents, schedules, checklists and reports.
• Maintain accurate filing systems and operational databases.
• Monitor documentation and ensure records are properly updated.
• Team and Vendor Coordination
• Coordinate staff assignments and operational schedules.
• Communicate instructions and updates to relevant departments.
• Follow up with suppliers and service providers to ensure timely delivery.
• Assist in resolving operational problems and customer issues.

Job Requirements

• Diploma or Bachelor's Degree in Business Administration, Operations Management, Event Management or a related field.
• Preferably 2–3 years of experience in operations, administration, project coordination or event management.
• Good organisational, communication and problem-solving skills.
• Proficient in Microsoft Office, particularly Excel, Word and PowerPoint.
• Able to multitask, meet deadlines and work under pressure.
• Willing to travel or work outside normal hours when required for events or projects.

Operations Assistant

Job Summary

To provide administrative and operational support to the Operations Department, assist with daily tasks, maintain accurate records and help ensure smooth coordination of company projects and activities.

Key Responsibilities

Assist with daily operational tasks and departmental activities.

• Update operational data, spreadsheets, schedules and tracking records.
• Prepare documents, checklists, reports and meeting materials.
• Assist in coordinating events, marketing projects and logistics arrangements.
• Follow up with suppliers, vendors and internal departments.
• Monitor task completion and report delays or issues to the Operations Executive.
• Maintain proper filing and documentation.
• Assist with inventory, equipment and material preparation when required.
• Perform other operational and administrative duties assigned by management.

Job Requirements

• SPM, Diploma or equivalent qualification; a Diploma is preferred.
• Fresh graduates are encouraged to apply.
• Basic knowledge of Microsoft Office and data entry.
• Good communication, organisation and time-management skills.
• Responsible, detail-oriented and willing to learn.
• Able to work as part of a team and meet deadlines.
• Willing to assist with event setups, logistics or overtime when required.

Pay: RM2,500.00 - RM3,300.00 per month

Benefits:

• Flexible schedule
• Maternity leave
• Opportunities for promotion
• Parental leave

Work Location: In person