Operations Executive (Strategic Projects)

THE ROLE & RESPONSIBILITIES

Reports To: Head of Operations

Key Internal Relationships: Head of Operations, Head of Supply Chain, Logistics Manager, Operations Executives

Key External Relationships: relevant suppliers and third-party contractors

Key responsibilities:

1. Strategic Project Delivery & AI Implementation

• AI Tool Support & Implementation: Assist in deploying, maintaining and training the team on modern AI productivity tools to streamline workflows across departments.
• Internal Dashboards & Reporting: Own the maintenance and refinement of internal reporting dashboards to provide actionable business intelligence for key stakeholders.
• Special Projects: Drive cross-functional operational and strategic projects from scope to delivery alongside the Head of Operations.
• Sustainability Projects: Lead and support company-wide environmental efficiency initiatives, helping track, execute, and report on sustainability goals.

2. Business Operations

• Business Insurance: Serve as the main point of contact for company insurance policies, managing annual renewals, certificate tracking, and claims processing.
• Ad-Hoc Business Operations: Lead the sourcing, procurement and implementation of projects for ad-hoc business requirements, such as office upgrades.
• Cybersecurity Oversight: Act as the first line of defence by managing anti-malware software compliance, ensuring team-wide installation and monitoring device statuses to ensure relevant updates are rolled out promptly.
• IT Asset Management: Own the physical and digital IT asset register, ensuring all laptops and hardware across the business is fully accounted for.
• Device Setup & Maintenance: Manage hardware onboarding and off-boarding, including wiping, resetting and configuring laptops for team members

This is not an exhaustive list of duties and is subject to review in agreement with the postholder.

PERSON SPECIFICATION

Qualification: Degree, preferably in relevant area such as engineering, business, or data

Behaviour: someone who shares and displays the JUBEL culture:

I. Values Driven: our five values aren’t just words on a wall. They are the attitudes, behaviours and skills we value in our team to influence who gets hired, promoted, or let go. We embrace diverse personalities and working styles, but every team member lives and breathes our five values:

1. Thirsty: outstanding delivery through an insatiable drive, work ethic, and external competitiveness - want it

2. Action Oriented: working at race pace with a positive and open mind towards everything, doing beats talking

3. Sustainable: operating in a way so that our planet, relationships, sales and energy levels are all built to last

4. Off-Piste: safe = risky. Bold and brave approach with smart risks and no fear of failure

5. Curious: strong and broad appetite to learn - ask questions, be humble, embrace feedback

II. High Performance: We believe the best perk we can offer people is a team of great people to work with who are equally motivated, passionate and driven.

III. Freedom & Responsibility: People who take real responsibility are rare - self-starting, motivated, disciplined, proactive, not letting anything slip through the net, and working as hard on their own as they do in front of others. We hire for real responsibility so we can have true autonomy. You are treated like an adult and trusted, so you won’t be asked where you are or what you’re doing.

Knowledge & Experience

• Strong academic track record, with a supply-chain background a strong plus
• Ability to use Google Sheets & MS Excel proficiently
• Tech savvy with a genuine curiosity for modern AI tools, automation and dash-boarding software
• Exceptional learning agility and can pick up complex concepts and technical software quickly and independently
• Highly organised with the ability to prioritize and manage competing projects simultaneously without dropping the ball
• Clear, direct communication for co-ordinating with key suppliers, leadership, and the broader team
• Preferably some F&B experience, with a strong interest necessary

Skills

• Analytical
• Attention to detail
• Organised
• Problem solver
• Commercial

OTHER DETAILS

Start date: immediate

Location: Office Based in Kennington, London

Salary banding: £30,000

Annual gift: £100 gift budget for each year you are with the business (e.g. year 3 = £300 to spend however you wish)

Holiday policy: flexible holiday policy

Wellbeing: private healthcare, dental care and stress relief counselling service, plus monthly personal wellbeing budget

Team engagement: annual ski trip in March with everything apart from spending money covered by the company

JUBEL is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, colour, religion, sex, sexual orientation, marital status, age, disability, national or ethnic origin, or other protected characteristic.