Operations Executive - Supply Chain

Job highlights

• Requirements: . Graduation in any specialization from a recognized university
• Demonstrates a proficient knowledge of Google sheets
• Good deep diving and root cause analysis skills
• 1-3 years of experience in a Supply Chain and logistics environment
• Logistics background and experience in control tower

The Operations Executive Supply Chain acts as the primary interface between the Warehouse, our delivery partners and customers. The candidate is expected to identify delivery concerns, warehouse concerns, and customer escalations and work on troubleshooting by opting for the best and most frugal methods possible.

Excellent communication and email skills are mandatory.

Effectively communicate in a clear and professional manner at all times

Provides/ expedites prompt and efficient service to customers/ delivery partners/ warehouses

Effectively manage sensitive cases by reporting up the escalation matrix

Demonstrate outstanding time-management skills

Good deep diving and root cause analysis skills.

Maintains or exceeds targeted performance metrics

Actively seek solutions through logical reasoning and identify trends to suggest process improvements

Requirements:

Graduation in any specialization from a recognized university.

1-3 years of experience in a Supply Chain and logistics environment

Excellent communication skills (written and verbal). Ability to communicate correctly and clearly with all customers.

Good comprehension skills the ability to clearly understand and state the issues customers present Ability to concentrate follow customers' issues without distraction to resolution

Work successfully in a team environment as well as independently

Familiarity with Microsoft Excel and data analysis.

Demonstrates a proficient knowledge of Google sheets

Logistics background and experience in control tower.