Operations Functional Analyst

Pay Range: $27.94hr - $32.94hr Job Overview Provides operational support by obtaining facts, analyzing problems, designing solutions, developing testing methods, conducting and documenting tests, and delivering key operational information to stakeholders.

Essential Functions

• Research and improve operations by examining systems problems, obtaining facts, analyzing issues, identifying root causes, and recommending and facilitating resolutions.
• Support operations systems by providing operating information to users, answering questions, and providing training.
• Contribute to operations analysis and organizational success by accommodating new requests, helping team members accomplish job results, and developing Standard Operating Procedures (SOPs) and other essential documentation.
• Verify operations systems by developing testing methods, as well as conducting and documenting tests.
• Improve operations analysis domain knowledge by attending training sessions and reading technical publications.

Education

• Bachelor s Degree in Business Administration.
• In lieu of a Bachelor s degree, an additional 4 years of relevant work experience is required in addition to the base work experience requirement.

Experience

• 2+ years of experience in an operational role (level 2 or above).

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to recognize, analyze, and solve a variety of operational problems.
• Highly proficient in Microsoft Office and similar applications.
• Organized and detail-oriented while consistently meeting strict deadlines.
• Strong verbal and written communication skills.
• Demonstrated ability to work independently.

Benefits Our Benefits Include:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities

Disclaimer : Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.

As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.