Operations (Futures)

About us

Longbridge is a new-generation, AI driven online brokerage on a mission to make investing smarter, simpler, and more accessible for everyone. Headquartered in Singapore, we are redefining the investment journey by connecting the stages of Discovery → Learning → Trading. With our proprietary AI assistant, Longbridge AI, and a cloud native infrastructure, we provide retail investors with institutional-grade insights and a seamless global trading network.

About the role

Process daily trade settlement across assigned markets/products within same-day cut-off times, handle corporate actions, share transfers, client deposits and withdrawals, and perform reconciliation and compliance monitoring for a new-generation AI-driven online brokerage.

Key responsibilities

• Process daily trade settlement across assigned markets/products within same-day cut-off times
• Process corporate action notifications, elections, and entitlements, including during high volume earnings periods
• Handle incoming/outgoing share transfers, including counterparty follow-up and matching
• Process client deposits, withdrawals, and currency conversions, including exception handling
• Perform daily trust account and custody/position reconciliation; escalate unresolved breaks
• Monitor transactions for AML/CFT red flags and escalate as necessary
• Act as day-to-day contact point for clients/counterparties; log and triage complaints
• Prepare accurate daily/monthly operational and regulatory reports
• Maintain transaction records and documentation for audit readiness

About you

• Bachelor's degree in Finance, Business, Accounting, or a related field
• Relevant CMFAS certifications (e.g., Modules 1A, 6) preferred, or willingness to obtain within an agreed timeframe
• Proven experience in securities operations, back office, or a similar processing role within a brokerage, custodian, or capital markets services entity
• Experience in (e.g., CFD, futures, exchange direct clearing membership) is a strong plus
• Understanding of securities settlement, corporate actions, or cash operations processes; multi-market exposure (SG, HK, US) is a plus
• Comfortable working with standard office productivity tools (Excel, email-based workflows)
• High attention to detail and comfort working within firm cut-off times and deadlines, including periods of elevated volume (e.g., earnings season for corporate actions)
• Good communication skills for liaising with clients, counterparties, and custodians
• Ability to follow documented SOPs precisely while flagging exceptions and escalating issues appropriately