Operations Head

Location: Bengaluru, India
Department: Operations
Reporting to: CEO

About Vachana Investments:

At Vachana Investments, we are dedicated to empowering every Indian investor through accessible and transparent financial services. As a trusted partner in the journey of wealth creation, we believe in building systems and solutions that put our customers first, uphold regulatory excellence, and ensure seamless investment experiences across every touchpoint.

If you’re passionate about transforming the stock broking landscape with operational excellence and customer-centric thinking, we’d love to hear from you.

Our Vision

To enable every Indian to participate confidently in the financial markets by offering a simplified, compliant, and tech-driven investing experience.

Our Values

Our culture is driven by discipline, innovation, and integrity. We believe in empowering our teams, streamlining operations, and maintaining transparency and trust in all aspects of our business.

• Customer-first approach

• Operational integrity

• Agility with accountability

• Long-term thinking

• Continuous improvement

Position Overview:

As the Operations Head – Stock Broking, you will lead and manage the core operations that form the backbone of our stock broking business. You’ll be responsible for ensuring seamless trade settlements, robust compliance, effective risk management, and end-to-end process optimization. This role requires a deep understanding of regulatory frameworks, operational efficiency, and cross-functional leadership.

Key Responsibilities:

• Operational Leadership: Lead and manage all aspects of stock broking operations including compliance, trade settlements, risk monitoring, KYC/AML, depository operations, and audits.

• Regulatory Compliance: Ensure full adherence to SEBI, NSE, BSE, and CDSL regulations, and oversee timely and accurate regulatory reporting.

• Audit & Inspections: Coordinate internal and external audits, regulatory inspections, and ensure closure of compliance issues.

• Process Optimization: Design and implement Standard Operating Procedures (SOPs) to drive efficiency, accuracy, and consistency in operations.

• Risk Monitoring: Supervise risk controls on the trading desk, and proactively identify and mitigate potential operational risks.

• Customer Experience: Ensure timely resolution of investor grievances and regulatory escalations.

• Cross-Functional Collaboration: Work closely with Product, Tech, Compliance, and Risk teams for platform integrations, process automation, and strategic initiatives.

• Change Management: Lead initiatives related to software/platform migration, vendor on boarding, and operational automation.

Qualifications:

• Education: Bachelor’s degree in Commerce or a related field.

• Certifications: NISM Series III-A (Compliance), Series VI (DP Operations), and Series VIII (Derivatives) required.

• Experience: 10–15 years of progressive experience in stock broking operations, with demonstrated success in leadership roles.

• Skills:

o Strong understanding of capital markets and regulatory frameworks

o Hands-on experience in trading, back-office platforms, and DP operations

o Deep knowledge of AML/KYC norms, risk frameworks, and audit protocols

o Excellent team management and communication skills

Key Attributes:

• Attention to detail and compliance accuracy

• Ability to manage multiple priorities under pressure

• Collaborative and solution-driven mind-set

• Strong leadership and decision-making skills

• Passion for operational excellence and innovation

Interested in growing your career in financial services? Let’s talk!

Send us your resume or reach out directly — we’re excited to hear from you.