Operations Improvement Coordinator

Job Summary JOB DESCRIPTION Responsible for leading and implementing process improvement initiatives across operations, with a primary focus on logistics and supply chain processes. This role drives operational excellence through process standardization, cost optimization, productivity improvements, and continuous improvement methodologies to enhance business performance, customer satisfaction, and operational efficiency.

Responsibilities

• Identify, prioritize, and implement process improvement initiatives across logistics, supply chain, and operational functions.
• Lead projects focused on cost reduction, productivity enhancement, operational efficiency, and service level improvements.
• Analyze operational processes, identify bottlenecks and root causes, and implement corrective and preventive actions.
• Develop, monitor, and analyze key performance indicators (KPIs), ensuring effective tracking of operational performance and improvement initiatives.
• Optimize logistics processes, including transportation, warehousing, freight management, inventory flows, and distribution activities.
• Standardize processes and implement best practices across LATAM operations, promoting consistency and scalability.
• Drive continuous improvement initiatives using Lean, Six Sigma, and other operational excellence methodologies.
• Collaborate with cross-functional teams to deliver projects, support strategic initiatives, and achieve business objectives.
• Prepare data-driven analyses and business cases to support operational and financial decision-making.

Education & Certifications

Required

• Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or a related field.

Preferred

• Postgraduate Degree in Operations, Logistics, Supply Chain, or a related discipline.
• Lean Six Sigma Certification.
• APICS (CPIM and/or CSCP) Certification.
• PMP or equivalent Project Management Certification.

Requirements Minimum Experience & Skills

• 5+ years of experience in Logistics, Supply Chain, Operations, or Continuous Improvement.
• Proven experience leading process improvement and operational excellence initiatives.
• Strong knowledge of logistics operations, transportation, warehousing, and supply chain processes.
• Experience with KPI development, performance management, cost optimization, and operational improvement programs.
• Advanced proficiency in Microsoft Excel and Power BI.
• Strong analytical, problem-solving, and project management skills.
• Ability to lead initiatives and influence cross-functional teams without direct authority.
• Experience working in regional and multicultural environments is preferred.
• Advanced English proficiency; Spanish proficiency is preferred.