Operations Intern

Job Description – Operations Intern

Location: Gurgaon

Experience: Fresher / 0–1 Year

Key Responsibilities:

• Maintain and update daily operational data and trackers in MS Excel.
• Prepare and consolidate daily, weekly and monthly MIS reports.
• Coordinate with customers/engineers for return pickup of faulty or replaced materials and follow up until completion.
• Monitor and follow up on GSP tickets, RMA cases, RGPs and pending returns for timely closure.
• Coordinate with warehouse, service, logistics and other internal teams for operational activities.
• Support preparation of management reports and data summaries.
• Assist in identifying data mismatches and ensuring timely correction of records.
• Check and verify admin/vendor bills against supporting documents, agreed rates and service details before submission for approval.
• Maintain proper documentation and filing of operational and administrative records.

Required Skills:

• Good knowledge of MS Excel – VLOOKUP/XLOOKUP, Pivot Tables, filters, sorting and basic formulas.
• Good communication and follow-up skills, especially over calls.
• Strong attention to detail and accuracy in data and bill checking.
• Good coordination skills with customers, vendors and internal teams.
• Ability to maintain multiple trackers and follow up on pending activities.
• Basic understanding of MIS reporting and data consolidation.
• Willingness to learn systems such as GSP, SAP/ERP and RMA processes.
• Good written and verbal communication skills.

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Provident Fund

Ability to commute/relocate:

• Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have knowledge/Hands on experience in SAP?

Education:

• Bachelor's (Preferred)

Location:

• Gurugram, Haryana (Preferred)

Work Location: In person