Operations Intern

Operations Intern

Department: Operations
Reports To: General Manager
Location: Sampaloc, Manila / Tondo, Manila
Employment Type: Internship / On-the-Job Training (OJT)
Schedule: Monday to Friday, 9:00 AM to 6:00 PM

About the Role

We are looking for a motivated, organized, and detail-oriented Operations Intern to support the Operations Team in managing day-to-day activities, coordinating cross-functional initiatives, and assisting with ongoing operational projects.

This internship provides hands-on exposure to business operations, process improvement, inventory management, logistics, data analysis, reporting, project coordination, and administrative support.

The intern will work closely with the General Manager and various departments, gaining practical experience in how business processes are planned, coordinated, monitored, documented, and continuously improved.

This opportunity is ideal for students who want to develop their analytical, organizational, project management, and problem-solving skills while gaining meaningful real-world experience in a professional business environment.

Key ResponsibilitiesOperations & Process Improvement

• Assist with daily operational activities and provide support to ongoing operations initiatives.
• Help document, review, and update workflows, procedures, processes, and operational reports.
• Identify and document workflow gaps, recurring issues, and opportunities for process improvement.
• Support initiatives designed to improve operational efficiency, productivity, and coordination.
• Maintain organized operational records, procedures, and reference materials.

Data & Reporting

• Collect, organize, maintain, and analyze operational data using spreadsheets and reporting tools.
• Support the monitoring and maintenance of Key Performance Indicators (KPIs) and other operational metrics.
• Prepare and organize reports, presentations, summaries, and other materials for management review.
• Assist in gathering relevant information and data to support management decision-making.
• Verify data and records to help ensure accuracy and completeness.

Inventory & Asset Support

• Support the monitoring and maintenance of inventory records, company assets, and operational supplies.
• Assist with inventory counting, reconciliation, record verification, and documentation.
• Coordinate with warehouse personnel regarding inventory-related information and requirements.
• Assist in identifying discrepancies and maintaining accurate inventory records.

Logistics & Project Coordination

• Support logistics activities, including delivery coordination, scheduling, tracking, and preparation of related documentation.
• Assist with operational projects by monitoring tasks, timelines, deliverables, and project progress.
• Coordinate with different departments to gather information and follow up on assigned action items.
• Prepare meeting notes, action items, reports, presentations, and other project-related documents.
• Provide administrative and organizational support to the General Manager and Operations Team.

Administrative & Cross-Functional Support

• Maintain accurate and organized digital and physical files, records, and operational documentation.
• Collaborate with different departments to support smooth and efficient business operations.
• Assist in coordinating meetings, operational activities, and other departmental requirements.
• Perform other operational, administrative, and project-related duties as assigned by the General Manager or immediate supervisor.

Qualifications

• Currently pursuing a Bachelor's Degree in Business Administration, Operations Management, Industrial Engineering, Supply Chain Management, Logistics, Information Systems, Management, or a related field.
• Must be enrolled in an educational institution with an internship or OJT requirement.
• Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Familiarity with Google Workspace is an advantage.
• Strong analytical, organizational, and problem-solving skills.
• Detail-oriented with good documentation, data management, and record-keeping abilities.
• Excellent written and verbal communication skills.
• Able to manage multiple responsibilities, prioritize tasks, and meet deadlines.
• Proactive, responsible, adaptable, and willing to learn new processes and systems.
• Comfortable working in a fast-paced and collaborative environment.
• Able to work effectively with different departments and team members.
• Willing to work onsite in Sampaloc, Manila / Tondo, Manila.
• Available to work Monday to Friday, 9:00 AM to 6:00 PM.