Operations Intern

• Internship start date: June 7, 2027
• Internship end date: August 20, 2027
• Reports to: Operations Manager
• Travel: 0-10%
• Salary: $22.00/hr.
• Location: San Diego, CA, In-office

Role overview

DUAL North America, Inc. is seeking a curious, driven Operations Intern to join our team for Summer 2027. This internship is designed for college students who want hands-on exposure to how a growing insurance organization operates behind the scenes—from producer onboarding and process improvement to reporting, technology and cross-functional team support.

Why spend your summer with DUAL?

· Make an impact: Contribute to meaningful projects and see how your work supports the wider business.

· Learn by doing: Build practical marketing experience through real projects, research and team activities.

· Build your network: Work alongside and learn from colleagues across Marketing and the wider DUAL business.

· Explore the industry: Discover how marketing supports a leading underwriting organization and gain exposure to the technology and tools used by the team.

· Bring your perspective: Join a people-first culture where you’ll be encouraged to ask questions, share ideas and develop throughout your internship.

Role responsibilities

• Learn how DUAL partners with producers and support the collection, organization, and review of documents needed to do business with DUAL North America.
• Help build reports, dashboards, and operational metrics that give teams better visibility into progress, trends, and opportunities to improve workflows.
• Partner with underwriting and operations teams on day-to-day projects, research, and follow-up activities that support efficient business operations.
• Contribute to process improvement and technology initiatives, including Salesforce-related updates, documentation, and user support.
• Gain hands-on exposure to how a growing insurance organization operates behind the scenes while building practical business, communication, and problem-solving skills.
• Participate in team meetings, ask questions, share ideas, and take on additional projects that support the broader Operations team.

Key requirements

• Currently studying towards an undergraduate or graduate degree (risk management, business, or a related subject is helpful, but not essential)
• Graduating between December 2027 and May 2028
• Able to organize and prioritize tasks while maintaining accuracy and attention to detail
• Able to communicate clearly and build positive working relationships with a range of people
• Able to take ownership of tasks, ask questions when needed and follow through on agreed actions
• Comfortable using Microsoft Office tools, including Word, Excel, Outlook and PowerPoint
• Must be able to remain in a stationary position 50% of the time, with occasional movement in the office to access cabinets and equipment
• If you do not meet all the qualifications for this role, we still encourage you to apply