Operations Intern

Operations Intern

Reports To: General Manager
Department: Operations
Location: Tondo, Manila
Employment Type: Internship / On-the-Job Training (OJT)
Work Schedule: Monday to Friday, 9:00 AM – 6:00 PM

About the Role

We are seeking a proactive, analytical, and well-organized Operations Intern to assist the Operations Team in overseeing daily business activities, coordinating across departments, and supporting ongoing operational projects.

This internship offers practical experience in business operations, process optimization, inventory and asset management, logistics coordination, data analysis, reporting, project monitoring, and administrative functions. The intern will work closely with the General Manager and various departments to understand how business operations are organized, executed, evaluated, documented, and continuously improved.

This opportunity is ideal for students who want to strengthen their analytical thinking, organizational abilities, project coordination, and problem-solving skills while gaining valuable experience in a professional business setting.

Key ResponsibilitiesOperations and Process Improvement

• Support daily operational activities and contribute to initiatives aimed at improving existing processes.
• Assist in documenting, reviewing, and updating operational workflows, procedures, guidelines, and reports.
• Help identify process inefficiencies, workflow gaps, and areas for improvement, and contribute to developing practical solutions.
• Assist in implementing, tracking, and evaluating operational procedures and improvement initiatives.
• Gather relevant information and coordinate with different departments to help maintain efficient day-to-day operations.

Data Management and Reporting

• Gather, organize, update, and analyze operational data using spreadsheets and other reporting tools.
• Assist in tracking Key Performance Indicators (KPIs) and monitoring operational performance metrics.
• Prepare reports, presentations, data summaries, and supporting documents to assist management in evaluating performance and making informed decisions.
• Review records and datasets to ensure information is accurate, complete, and consistent.
• Maintain organized operational databases, spreadsheets, monitoring tools, and tracking records.

Inventory and Asset Management

• Assist in monitoring inventory levels, company assets, and operational supplies while ensuring records remain accurate and updated.
• Support inventory counts, stock reconciliation, record validation, and related documentation.
• Coordinate with warehouse personnel and relevant teams regarding inventory monitoring and control activities.
• Help track inventory movements and identify discrepancies, missing information, or documentation issues.
• Maintain systematic and up-to-date inventory and asset records for reference and monitoring purposes.

Logistics and Coordination

• Assist with logistics operations, including delivery scheduling, coordination, tracking, and preparation of supporting documents.
• Monitor delivery timelines and coordinate with relevant departments, suppliers, or service providers as needed.
• Maintain accurate records of deliveries, logistics schedules, and related operational transactions.
• Communicate with internal teams to ensure logistics requirements are properly coordinated and addressed on time.

Project and Administrative Support

• Support operational projects by tracking assigned tasks, deadlines, deliverables, and project milestones.
• Prepare meeting minutes, action plans, progress reports, presentations, and other operational documents.
• Provide administrative and organizational assistance to the General Manager and Operations Team.
• Organize and maintain physical and digital files, operational records, and supporting documentation.
• Follow up on assigned tasks and provide timely updates on progress, pending requirements, and completed deliverables.
• Perform other operations-related, administrative, and project support duties as assigned by the General Manager or immediate supervisor.

Qualifications

• Currently pursuing a Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Supply Chain Management, Logistics, Information Systems, Management, or a related discipline.
• Must be enrolled in a school or university that requires an internship or On-the-Job Training (OJT) program.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Knowledge of Google Workspace is an advantage.
• Strong analytical, organizational, and problem-solving abilities.
• Detail-oriented, with good skills in documentation, data handling, and records management.
• Effective written and verbal communication skills.
• Capable of handling multiple assignments, prioritizing responsibilities, and meeting deadlines.
• Self-motivated, dependable, flexible, and eager to learn new processes, tools, and systems.
• Comfortable working in a dynamic, fast-paced, and collaborative environment.
• Able to work independently while contributing effectively to a team.
• Willing to work on-site in Tondo, Manila.
• Available to work Monday to Friday, from 9:00 AM to 6:00 PM.

What You'll Gain

As an Operations Intern, you will gain hands-on experience in business operations, process improvement, inventory and asset management, logistics coordination, data analysis, project monitoring, and management reporting.

You will work alongside the General Manager and collaborate with different departments, providing firsthand insight into how business processes are coordinated, operational challenges are addressed, and performance is monitored and improved.

Through this internship, you will have the opportunity to develop valuable analytical, organizational, communication, and project management skills while building a strong foundation for a future career in operations, business administration, supply chain management, logistics, or related fields.

Benefits:

• Company Christmas gift
• Company events
• Free parking
• On-site parking
• Opportunities for promotion
• Pay raise

Work Location: In person