Operations Intern

OPERATIONS INTERN

Department: Operations
Reports To: General Manager
Location: Tondo, Manila
Employment Type: Internship / On-the-Job Training (OJT)
Schedule: Monday to Friday, 9:00 AM – 6:00 PM

Job Overview

We are seeking a proactive, analytical, and detail-oriented Operations Intern to join our Operations Department. The selected candidate will assist in coordinating daily business activities, monitoring operational performance, maintaining accurate records, and supporting initiatives designed to improve workflow efficiency and overall business productivity.

This internship provides hands-on experience in business operations, process documentation, inventory management, logistics coordination, data analysis, performance reporting, and project coordination. Working closely with the General Manager and various departments, the intern will have opportunities to contribute to operational initiatives, identify areas for improvement, and develop practical skills in business process management and cross-functional collaboration.

This position is ideal for students who are eager to apply their academic knowledge in a professional setting and strengthen their analytical, organizational, problem-solving, and project management skills while gaining practical experience in a dynamic business environment.

Key Responsibilities

Operations and Process Improvement

• Assist in coordinating daily operational activities and supporting ongoing business initiatives.
• Document, review, and update operational workflows, procedures, guidelines, and reports.
• Help identify process gaps, recurring operational challenges, and opportunities to improve efficiency and productivity.
• Support initiatives aimed at streamlining workflows, enhancing interdepartmental coordination, and optimizing business processes.
• Maintain organized operational documentation, process records, and reference materials.

Data Analysis and Reporting

• Collect, consolidate, organize, and analyze operational data using spreadsheets and other reporting tools.
• Assist in tracking Key Performance Indicators (KPIs), operational targets, and performance metrics.
• Prepare reports, summaries, presentations, and other documentation to support management review and decision-making.
• Verify the accuracy, completeness, and consistency of data across operational records and reports.
• Gather relevant information and identify trends, discrepancies, and performance gaps to support operational planning and evaluation.

Inventory and Asset Management

• Assist in monitoring inventory levels, company assets, operational supplies, and related records.
• Support inventory counting, reconciliation, verification, and documentation activities.
• Coordinate with warehouse personnel and relevant departments to obtain inventory updates and resolve record discrepancies.
• Help ensure that inventory and asset records remain accurate, complete, and up to date.
• Report inventory variances, irregularities, and other concerns to the appropriate personnel for review and resolution.

Logistics and Project Coordination

• Assist with logistics activities, including delivery scheduling, shipment tracking, coordination, and preparation of supporting documents.
• Support operational projects by monitoring timelines, assigned tasks, deliverables, and project progress.
• Coordinate with different departments to gather information, follow up on action items, and help ensure timely completion of assigned tasks.
• Prepare meeting minutes, project updates, presentations, and other coordination documents.
• Monitor project milestones and communicate progress updates or potential delays to the appropriate team members.

Administrative and Cross-Functional Support

• Maintain accurate and organized physical and digital files, operational records, and business documentation.
• Assist in scheduling meetings, coordinating operational activities, and addressing departmental administrative requirements.
• Provide administrative and organizational support to the General Manager and Operations Team.
• Collaborate with different departments to facilitate communication, address routine coordination concerns, and support smooth business operations.
• Perform other operational, administrative, and project-related duties as assigned by the General Manager or immediate supervisor.

Qualifications

• Currently enrolled in a Bachelor's Degree program in Business Administration, Operations Management, Industrial Engineering, Supply Chain Management, Logistics, Information Systems, Management, or a related field.
• Enrolled in an educational institution that requires or recognizes an internship or On-the-Job Training (OJT) program.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Familiarity with Google Workspace and other digital productivity tools is an advantage.
• Possesses strong analytical, organizational, and problem-solving skills.
• Detail-oriented, with good documentation, data management, and record-keeping abilities.
• Demonstrates effective written and verbal communication skills.
• Able to manage multiple assignments, prioritize responsibilities, and complete tasks within established deadlines.
• Proactive, dependable, adaptable, and eager to learn new processes, systems, and operational practices.
• Comfortable working in a fast-paced, collaborative, and cross-functional environment.
• Able to coordinate effectively with different departments and team members.
• Willing and available to complete the internship onsite in Tondo, Manila, from Monday to Friday, 9:00 AM to 6:00 PM, in accordance with operational requirements.
• Must be able to provide a valid school-issued Memorandum of Agreement (MOA) and official internship endorsement letter, in accordance with the educational institution's requirements.

Preferred Qualifications

• Basic understanding of business operations, inventory management, logistics, supply chain processes, or continuous improvement practices.
• Familiarity with Microsoft Excel functions, PivotTables, charts, data organization, and basic reporting techniques.
• Experience using project management platforms, task-tracking applications, or productivity tools is an advantage.
• Participation in student organizations, academic projects, leadership activities, or similar initiatives is a plus.
• Demonstrates a strong interest in pursuing a career in Operations, Business Management, Industrial Engineering, Supply Chain Management, Logistics, or a related field.

Benefits:

• Company Christmas gift
• Company events
• Free parking
• On-site parking
• Opportunities for promotion

Work Location: In person