Operations Internal Audit Specialist

Position Summary
The Operations Internal Audit Specialist helps maintain operational excellence by evaluating compliance with company operating standards, identifying process improvement opportunities, assessing operational risks, and promoting consistent execution across the portfolio. This role conducts audits and operational reviews of property management, maintenance, resident services, and administrative functions to ensure communities operate in accordance with AIR policies, procedures, and regulatory requirements.
The Operations Internal Audit Specialist partners with Operations, Shared Services, and other corporate teams to strengthen controls, improve efficiency, and support a culture of accountability and continuous improvement.
Qualifications
Education

• Bachelor's degree in Business Administration, Accounting, Finance, Real Estate, Hospitality Management, Operations Management, or a related field.

Experience

• 3-7 years of experience in internal audit, operational audit, multifamily operations, compliance, risk management, property management, or process improvement.
• Experience in multifamily housing, hospitality, retail operations, or other multi-site operating environments preferred.
• Experience evaluating operational controls and business processes.

Knowledge, Skills & Abilities

• Strong understanding of multifamily property operations.
• Knowledge of operational controls, risk management, and compliance principles.
• Ability to evaluate property management, maintenance, and administrative processes.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to influence and build relationships across all levels of the organization.
• Proficiency in Microsoft Excel, Power BI, and operational reporting tools.
• Strong project management and organizational skills.
• Ability to balance attention to detail with strategic business perspectives.