Operations Leader ( Backoffice )

Come, be a part of a growing team where you can make an impact! If tackling problems and designing disruptive solutions is your passion, we have the platform for you

Encouraging leadership and supportive mentors will give wings to your ideas

Join us and grow with us!

Jobs

Operations Leader (Backoffice) Kolkata 2023 Immediate opening for a Operations Leader (Backoffice)

Experience: 7- 10 Years in Ecommerce Operations (Back office) Candidates should be flexible to operate both from the office and at home should be flexible for Duty hours , preferably Night Shift

Roles and Responsibilities :

Ability to work under pressure and with strict deadlines

Proficient in Microsoft Excel and Word

Communicate effectively both verbally and in writing to provide clear direction to team members, observe performance and encourage improvement

Interview, select, train, supervise, evaluate, counsel, and administer disciplinary procedures for Front Office team members

Actively take part in training the team, facilitating formal training sessions and on-the-job training to ensure that all team members are of the same standard

Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts

Strong interpersonal skills

Thorough organization and supervisory skills

Proficient in accomplishing tasks

Able to work under pressure and deal with stressful situations during busy periods

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.