Operations Liaison

Company Description Henrico County Public Schools is the sixth largest public school division in Virginia, with 75 schools and program centers serving approximately 50,000 students across the Greater Richmond Region. The division is committed to inclusiveness and student success, reflected in the vision: “The right to achieve. The support to succeed.”

Role Description The Operations Liaison is a full-time, on-site role based in the Greater Richmond Region, supporting effective coordination between schools, central office departments, and external partners. This role manages day-to-day operational activities such as monitoring service requests, tracking project timelines, and ensuring smooth implementation of operational initiatives across multiple school sites. The Operations Liaison collaborates with administrators and staff to gather requirements, resolve operational issues, and communicate updates on facilities, transportation, and other support services. Responsibilities include analyzing operational data, preparing reports, and recommending process improvements to enhance efficiency and support student-centered objectives. The individual in this role will also assist with stakeholder communication, support vendor coordination, and help ensure compliance with division policies and procedures.

Qualifications

• Strong Analytical Skills to interpret operational data, identify trends, and recommend improvements.
• Excellent Communication abilities, including clear written and verbal communication with diverse stakeholders.
• Operations Management experience to coordinate daily activities, support logistics, and streamline processes.
• Project Management skills to plan, track, and complete operational initiatives on schedule and within scope.
• Sales or stakeholder engagement skills to build relationships, negotiate services, and collaborate with vendors and partners.
• Experience in K-12 or public sector environments is beneficial.
• Demonstrated ability to work collaboratively across departments and in a fast-paced, service-oriented setting.
• Bachelor’s degree in business, public administration, education, or a related field, or equivalent combination of education and experience.
• Proficiency with productivity software and data management tools.