Operations Management Trainee

Job Responsibilities:

• Check, follow up and ensure team member attendance is recorded.
• To ensure that there is sufficient manpower and headcount at their respective outlet to have a smooth flow on daily operation.
• Ensuring that all trainings are completed on time and follow up on the staff progress at the location.
• Participating in meetings and able to supervise the outlet schedule and operations.
• Ensure all outlets are compliant with operational standards and company policies.
• Investigate, report, coach and take necessary actions towards misconduct issues that come across under their supervision.
• Be able to meet deadlines on preparing documents, reports and updating records.
• Ensuring the highest levels of customer service. Supporting your employees to enable them to be accountable for delivering good customer service.
• Review sales performance data of respective outlets and maximize sales opportunities by looking out for other business opportunities to ensure sales target are met.
• To ensure cash handling at ZUS location is implement following the company standards.
• Performs additional duties and responsibilities as required or requested.

WHAT WE'RE LOOKING FOR

• Bachelor's degree in Business, Hospitality, or a related field
• Fresh graduates are welcome (honors graduates are an advantage)
• Strong communication and presentation skills
• Confident, proactive, and adaptable in a fast-paced environment
• High integrity with leadership potential
• Proficient in Microsoft Office applications