Operations Manager A08

Operations Manager (Owner's Representative)

About the Role

Randstad has proudly partnered with a major Queensland Government agency to source an experienced Operations Manager (Owner's Representative). This role would suit someone from a Mineral Processing background.

In this critical leadership role, you will serve as the Queensland Government's on-site operational governance and assurance lead. You won't just be managing daily tasks; you will be the bridge between the Government, contractors, and customers, ensuring that the facility's third-party operator meets strict operational expectations and compliance standards.

If you thrive in environments that require high-level influence, rigorous safety oversight, and operational readiness without the need for direct line management, this is the role for you.

Key Duties and Responsibilities

As the Owner's Representative, your key focus areas will include:

• Operational Governance: Act as the on-site lead, translating Owner, Contractor, and Customer requirements into clear operational expectations, while verifying third-party operator compliance.
• Framework Development: Define and maintain the Owner's operational governance and assurance framework for early operations-setting essential controls, reporting mechanisms, and escalation pathways.
• Performance Drive: Drive exceptional performance through governance and structured decision gates, successfully achieving outcomes without direct line management of the operating workforce.
• Standards & Compliance: Specify minimum standards for safe, repeatable operating practices (e.g., shift handover, permit-to-work, isolation/LOTO, field leadership) and conduct independent, evidence-based reviews.
• Operational Readiness: Lead user/campaign readiness governance, establish acceptance criteria, coordinate reviews, and provide critical go/no-go recommendations to the executive team.
• Risk Management: Provide strict on-site oversight of high-risk work, ensuring critical controls are sustained, and intervene decisively when control performance falls short.

What We Are Looking For

To be successful in this position, you will bring a robust mix of operational expertise and governance experience, including:

• Experience as an Owner's Representative and/or operational assurance lead in a minerals processing
  commissioning/operating environment, setting standards and decision requirements and influencing
  outcomes without direct line control.
• Influence & Governance: Demonstrated ability to manage third-party operators and drive performance through structured frameworks rather than direct command.
• Safety & Risk Mastery: Deep understanding of high-risk operational environments, including strict safety protocols like LOTO, permit-to-work, and critical control frameworks.
• Strategic Communication: Exceptional stakeholder management skills, with the ability to confidently provide go/no-go recommendations to executive leadership.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.