Operations Manager - Applicances

About the role

Manage daily operations of appliance inventory, logistics, delivery, and installation services. This role involves supervising warehouse, service, and operations staff while ensuring timely delivery and installation of appliances to customers.

Key responsibilities

• Manage daily operations of appliance inventory, logistics, delivery, and installation services
• Supervise warehouse, service, and operations staff
• Monitor stock levels and coordinate with procurement and suppliers
• Ensure timely delivery and installation of appliances to customers
• Develop and improve operational procedures for efficiency and productivity
• Maintain compliance with safety standards and company policies
• Handle customer escalations related to delivery, installation, or service issues
• Analyze operational performance metrics and prepare reports
• Control operational budgets and reduce unnecessary costs
• Coordinate with sales, finance, and customer service departments

About you

• Bachelor's degree in Business Administration, Operations Management, Engineering, or related field
• 3–5 years of operations or logistics management experience, preferably in appliances, retail, or consumer electronics
• Strong leadership and problem-solving skills
• Knowledge of inventory systems and supply chain operations
• Excellent communication and organizational abilities
• Proficiency in Microsoft Office and ERP/inventory software
• Ability to work under pressure and manage multiple operations simultaneously