Operations Manager (Beach club)

About the role

We are looking for an experienced and hands-on Operations Manager to oversee the day-to-day operations of a beach club in Lombok. The role will be responsible for ensuring smooth venue operations, maintaining excellent guest experiences, leading the operational team, and supporting the overall commercial performance of the beach club.

Key responsibilities

• Oversee the daily operations of the beach club, including opening, service, and closing procedures.
• Ensure a high standard of guest experience and service quality across dining, bar, beach, pool, daybeds, and other guest areas.
• Manage F&B operations, including restaurant and bar service, table management, service flow, stock availability, and hygiene standards.
• Oversee beach and pool operations, including daybeds, cabanas, guest amenities, cleanliness, and operational readiness.
• Lead, coach, schedule, and monitor front-of-house, F&B, beach/pool, and support teams.
• Coordinate events, DJs, live music, private events, and special activations from an operational perspective.
• Monitor daily sales, guest spend, venue utilisation, operational costs, and other key performance indicators.
• Work closely with Finance and F&B teams on inventory, purchasing, wastage, cash handling, and cost control.
• Develop and implement SOPs, operational checklists, and service standards.
• Ensure compliance with health, hygiene, safety, and applicable hospitality regulations.

About you

• Minimum 5 years of experience in hospitality, beach clubs, restaurants, bars, hotels, lifestyle venues, or similar F&B operations.
• Previous experience as an Operations Manager, Venue Manager, Restaurant Manager, Assistant General Manager, or similar leadership position.
• Strong understanding of F&B operations and guest experience, preferably within an upscale or lifestyle hospitality environment.
• Proven experience leading and managing multidisciplinary teams.
• Strong understanding of sales, cost control, inventory management, budgeting, and operational KPIs.
• Strong ability to develop and implement SOPs and service standards.
• Excellent problem-solving and decision-making skills, particularly in a fast-paced environment.
• Strong communication and interpersonal skills.
• Good command of English is required, particularly for communication with international guests and management.
• Willing to work flexible hospitality hours, including weekends, evenings, public holidays, and peak periods.