Operations Manager

OPERATIONS MANAGER Steffens Insurance Group — Waterford, WI Steffens Insurance Group has been in the same market, serving the same families, for almost 40 years. Now leadership is building the infrastructure to run the firm without the founder in every seat - and this hire is the person who builds it.

You'd report to the Director of Operations. Your job is to keep compliance clean, payroll accurate, hiring moving, and the systems running underneath all of it. This isn't a support role. Take it away, and the firm feels it immediately.

Who Belongs Here You act without asking permission. If something's clearly yours to handle, you handle it and report back - you don't email to check first.

You'd rather simplify a process than add another step to it. The systems you build need to survive you taking a day off.

You understand that every internal decision eventually touches a client relationship. How you handle a vendor dispute says something about the firm.

You hold yourself to a high bar without being told to. You don't coast, and you don't blame the system when something goes wrong.

Why Steffens Insurance Group

• You'll work directly with the Director of Operations and always know why your work matters
• Small firm, real visibility - your contributions won't get lost in a hierarchy
• Growth path built in - as the operations function grows, so does this seat
• Family-run leadership - Derik, Jake, and Katie Steffens are building this business, and you'd be part of that
• Starting salary based on experience, with a 90-day review

Full Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Life insurance

Compensation: $40,000 - $55,000 yearly