Operations Manager

Location: Remote

Required Clearance: Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c).

Certifications: Project Management Institute (PMI) Project Management Professional (PMP) certification or Program Management Professional (PgMP) certification.

Required Education: HS Diploma/GED

Required Experience : Seven (7) + years of experience in supporting Information Technology as an Operations Manager.

Position Description :

PingWind is seeking a Operation Manager who evaluates system performance daily to ensure adequate response times for production applications. Administers, designs, implements, supports, and maintains operations for an organization's Information technology, applications, network components, and VMware environment infrastructure. Oversees performance tuning and monitors performance of server systems, including uptime, failover, antiviral, and anti-spamming.

Primary Responsibilities: Typical Responsibilities/Tasks:

• Administers and provides overall support and maintenance of applications, operating systems, and network connectivity
• Evaluates system performance daily to ensure adequate response times for production applications. Establishes and documents procedures to ensure data integrity including system fail-over and backup/recovery
• Acquires, configures, and maintains servers for development work, internal and customer testing, and production environments
• Maintains software updates, designs and implements new system structures, and tracks and monitors server usage and up-time
• Plans, implements, administers, and optimizes company servers and network infrastructures to achieve high performance of the various supported business applications
• Set up and maintain fault tolerances and monitors and manages accounts
• Sets up environment, equipment, public and/or private cloud systems, understanding and depending on type of workload, and deploys them in an automated way; and monitors, moves, and alters the systems using a prescribed methodology
• Establishes and implements standards for cloud operations according to specifications and parameters
• Multi-discipline environment support, across various platforms and capabilities. May manage a team, or enterprise team
• Experience with management, leadership, coordination, and customer contact for the maintenance and on-going operation of a large-scale highly available system that is integrated with business-critical systems contemplated in this PWS
• Strong technical understanding of Information Technology, Identity and Access Management, and AWS GovCloud systems and services for the areas of work contemplated in PWS. An AWS Solution Architect certification is mandatory
• Expert knowledge of recent technological advances in computer science and engineering
• Excellent written and verbal communication skills, including experience in presenting material to senior Government officials

Required Qualifications

• Required to have and maintain a Non-Sensitive / High Risk (Public Trust) security clearance (Tier 4/6c)
• Project Management Institute (PMI) Project Management Professional (PMP) certification or Program Management Professional (PgMP) certification

Desired Qualifications

• Bachelor’s Degree

About PingWind PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran Owned Small Business (SDVOSB) and SBA HUBZone Certified with offices in Washington DC and Northern Virginia. www.PingWind.com

Our benefits include:

• Eleven Federal Holidays
• Paid Time Off accrued each pay period
• Parental Leave
• Three medical plan choices with generous employer contribution
• Dental and Vision Insurance
• Company paid Short-Term and Long-Term Disability
• Company paid Life and AD&D Insurance
• 401k with competitive matching and vesting schedule
• Continuing education assistance
• Short Term / Long Term Disability & Life Insurance
• Medical, Dependent Care and Commuter Flexible Spending Accounts
• Employee Assistance Program
• Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)
• 529 College Savings Plan
• Legal Insurance
• Pet Insurance

Veterans are encouraged to apply

PingWind, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.