Operations Manager

Job Summary

The Operations Manager will be responsible for managing daily operations, ensuring smooth installation and support of GPS tracking solutions, coordinating with clients, managing field teams, and improving overall service delivery and operational efficiency.

Key Responsibilities

• Oversee day-to-day operational activities and service delivery.
• Manage installation, maintenance, and support of GPS tracking devices.
• Lead and coordinate field technicians and support teams.
• Ensure timely resolution of customer issues and service requests.
• Monitor operational performance and prepare MIS reports.
• Maintain inventory of devices and coordinate with vendors.
• Implement process improvements to enhance efficiency and customer satisfaction.

Qualifications

• Bachelor's Degree in Business Administration, Operations, Engineering, or related field.
• 3-5 years of experience in Operations Management.
• Experience in GPS Tracking, Telematics, IoT, or Technology Services preferred.

Skills Required

• Leadership and team management
• Communication and customer handling
• Problem-solving and analytical skills
• MS Office and reporting knowledge
• Ability to manage multiple tasks effectively

Satcop India Pvt. Ltd. offers an exciting opportunity to work in the rapidly growing GPS Tracking and Smart Mobility industry while contributing to innovative transportation solutions.

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