Operations Manager

START NOW. LEAD INTO 2027

Join our team today and build your next career chapter with Grecotel.

Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring an Operations Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece's most stunning destinations.

Responsibilities

• Oversee the daily operations of the hotel
• Supervise all departments including Housekeeping, Maintenance, Front Desk and Food and Beverage
• Ensure compliance with standards of service and operating procedures
• Manage and motivate the operational team
• Train and develop staff to deliver exceptional service to all guests
• Develop and implement strategies to improve efficiency and maximize profitability
• Liaise with other departments to manage guest expectations and resolve any issues

Requirements

• Bachelor's degree in Hospitality Management or related field
• Minimum of 3 years of experience in hotel operations
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Detail-oriented and organized
• Strong problem-solving skills
• Excellent customer service skills and a keen focus on guest satisfaction
• Fluency in English, knowledge of additional languages will be considered as an asset

Benefits

• Competitive salary package and additional benefits
• Career development within Greece's leading hospitality group
• Opportunities for internal mobility and long-term career growth
• Accommodation (if necessary) and full board
• Transportation support and/or travel expenses
• Access to training and educational programs
• A dynamic and supportive working environment
• Employee discounts across Grecotel hotels and selected partner businesses
• A people-focused culture built on teamwork, respect and excellence