Operations Manager

About Wakefield Hospital

Wakefield Hospital is entering an exciting new chapter following the opening of our state-of-the-art hospital facility. We're seeking an experienced Operations Manager to join our senior leadership team and play a key role in shaping the future performance, culture and growth of the hospital.
 
This is a highly visible leadership role with responsibility for multiple operational functions including the Specialist Centre, Reception and Administration teams, Housekeeping, and Support Services.
 
We're looking for a commercially astute leader who can inspire teams, build accountability, improve performance and create a culture where people thrive.

The Role

Reporting as part of the hospital leadership team, you'll be responsible for leading operational excellence across several critical service areas, ensuring they deliver exceptional service, strong commercial outcomes and an outstanding patient experience.
 
You will:

• Lead and develop multiple operational teams
• Drive a high-performance culture built on accountability and service excellence
• Improve operational effectiveness and service delivery
• Develop and implement service strategies aligned to hospital objectives
• Manage key commercial and service contracts
• Strengthen stakeholder relationships across the healthcare sector
• Drive financial performance, efficiency and sustainable growth
• Champion continuous improvement initiatives
• Support the hospital's long-term strategic direction

About you

You'll be an experienced operational leader with a strong track record of leading diverse teams, driving performance and delivering results.
 
You will bring:

• Proven success leading diverse operational teams
• Strong commercial acumen and business management experience
• Demonstrated ability to drive culture and performance improvement
• Experience managing budgets, contracts and operational outcomes
• Exceptional people leadership and coaching capability
• Confidence leading change in complex environments
• Strong stakeholder management and influencing skills
• A strategic mindset combined with a hands-on approach
• Tertiary qualification in business, healthcare management or a related discipline

Most importantly, you'll be a leader who can build trust, set clear expectations, develop capability and create an environment where teams are engaged, accountable and focused on delivering exceptional service.

Why Join Us?

• Opportunity to lead transformational change and continuous improvement
• Diverse portfolio spanning multiple operational functions
• Newly developed private hospital facility
• Values-led organisation committed to excellence
• Competitive salary package
• Part of one of New Zealand's leading private healthcare groups

About Us
Wakefield Hospital is Wellington's largest private hospital and proud member of the Evolution Healthcare group, a leading provider of private healthcare services across New Zealand.
 
Operating from our modern purpose-built facility, we provide a comprehensive range of specialist, diagnostic and surgical services and are committed to delivering exceptional experiences for patients, specialists and staff alike.
 
As we continue to grow, we're focused on building high-performing teams, driving operational excellence and creating a culture aligned with Evolution Healthcare's values of Integrity, Commitment, Collaboration and Innovation. This is an exciting opportunity to join our leadership team and contribute to the next phase of Wakefield Hospital's development

Ready to Make an Impact?
If you're excited by the opportunity to lead change, develop high-performing teams, and help shape the future of Wakefield Hospital, we'd love to hear from you.
 
Applications will be reviewed as they're received, so we encourage you to apply early.
Applicants must have the legal right to work in New Zealand.