Operations Manager

HI,

This is with reference to an opportunity with our organization Krystal Integrated Services Ltd.

Location - Pune and Nagpur

Experience - 7+ Years

Organization Profile:

Krystal Integrated Services Ltd, is Indias fastest growing facilities management company. It is one of the very few companies in this domain that is listed on the BSE/ NSE. Head quartered in Mumbai, it services over 400 valuable customers managing over 3000 locations for them through 43000 service personnel pan India.

Krystal has 28 offices across the country. A dominant player in the corporate as well as the government sector and specializing in Integrated Facilities Management, its revenue growth has been remarkable.

Please find below Job Description:

• Adherence to SLAs and Statutory compliance.
• Timely payment collection
• Resolved grievances of Stakeholders
• Development of selected team members in accordance with Succession Plan.
• Periodically revisit existing processes of Operations and refine as necessary
• Identify Improvement areas based on the Monthly Performance Data
• Planning, communication, coordination and follow-up with Operations team.
• Provide appropriate decisions during day to day business operations.
• Conduct periodical review meetings in accordance with Business requirements and/ or specific project requirements
• Provide necessary hand-holding and empowerment to Operations team members
• Ensure effective resolution of Customer Grievances/ Complaints
• Approve roles, responsibilities and authority for Operations Team member.
• follow ups, payments , invoice, collection.

If you are interested please send your CV on [email protected]

Thanks & Regards

Human Resources

Krystal Group of Companies