P
Peak Outsourcing, Inc.
Operations Manager
Skills
Compliance
2 months ago
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Important information
Contract type:
Permanent
Location:
Dumaguete City, Negros Oriental, Philippines
Work mode:
Onsite
Published on:
19 August 2026
What they need
Responsibilities
- Oversee and improve daily operations
- Develop processes aligned with business needs and compliance
- Track KPIs, assess quality, and maximize efficiency
- Analyze financial data to recommend profitability solutions
- Coordinate with HR on hiring plans
- Incorporate stakeholder needs into strategic planning
Requirements
- 1+ year experience as Account/Operations Manager
- Bachelor’s degree in any field
- Strong knowledge of Operations Management, forecasting, databases, and project tools
- Ability to interpret financial data and manage budgets
- Excellent communication skills (verbal & written)
- Solid understanding of BPO performance metrics
- Proficiency in Google Sheets and related software
- Willing to work shifting schedules, onsite in Dumaguete
Preferred Skills
- Strong communication and problem‑solving
- Analytical and adaptable mindset
- Team‑building and collaboration
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