Operations Manager

Job Title: Operations Manager
Location: Mehsana, Gujarat
Department: Operations
Employment Type: Full-Time
Experience: 1 to 3 Years

Key Responsibilities

• Manage and monitor day-to-day business operations.
• Coordinate between sales, warehouse, packing, dispatch, purchase, and management teams.
• Monitor incoming orders and ensure timely processing and dispatch.
• Track order status, dispatches, deliveries, and pending orders.
• Ensure proper inventory and stock coordination with the warehouse team.
• Handle operational issues and resolve them quickly.
• Conduct regular team meetings and communicate targets, priorities, and updates.
• Allocate responsibilities to team members and monitor their performance.
• Develop and implement SOPs (Standard Operating Procedures) for daily operations.
• Maintain proper records, reports, checklists, and operational trackers.
• Monitor customer/client queries and coordinate with the concerned team for resolution.
• Coordinate with online marketplace operations where required, including order processing and dispatch.
• Identify operational problems and suggest improvements to increase efficiency.
• Ensure that company processes are followed properly by all team members.
• Prepare regular operational reports for senior management.
• Coordinate with management for important decisions, requirements, and business updates.

Required Skills

• Strong team management and leadership skills.
• Excellent communication and coordination skills.
• Good knowledge of MS Excel / Google Sheets and basic reporting.
• Strong problem-solving and decision-making ability.
• Ability to manage multiple tasks and priorities.
• Good follow-up and time-management skills.
• Ability to conduct meetings and manage teams effectively.
• Process-oriented mindset with attention to detail.
• Experience in FMCG, food, dry fruits, spices, e-commerce, warehouse, or similar industries will be an advantage.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person