operations manager

Chabad of Chesterfield is seeking a reliable, organized, friendly, and proactive Operations Manager & Assistant to help support our growing programs, events, communications, donor relationships, and community outreach.

This role is ideal for someone who is detail-oriented, warm with people, flexible, able to take initiative, and committed to following through. We are looking for someone who gets things done, works well as part of a team, and can help keep important details from falling through the cracks.

Responsibilities include:

Administration and Scheduling

• Manage the Chabad calendar, including event dates, room usage, reminders, deadlines, school schedules, Jewish holiday conflicts, and shared Google Calendar updates
• Schedule meetings, appointments, fundraising meetings, donor meetings, and program-related calls
• Follow up consistently to make sure meetings, tasks, and projects are completed
• Maintain weekly task lists, timelines, checklists, and systems for ongoing programs and events

Events and Program Support

• Manage event registration, RSVP lists, payment tracking, guest lists, name tags, seating lists, and final counts
• Track who is coming, who paid, who needs a reminder, and who still needs to complete payment
• Assist with event preparation, supplies, vendors, rentals, printing, shopping lists, and event materials
• Coordinate volunteers for setup, registration, food, children’s activities, cleanup, photos, and follow-up
• Support programs including Solomon Leadership, Women’s Circle, Hebrew School, Shabbat dinners, classes, holiday events, and community programs

Communications and Marketing

• Create and send the weekly community email/newsletter
• Draft and send program emails, reminders, thank-you notes, follow-up emails, nomination emails, sponsor emails, donor emails, and last-chance registration messages
• Monitor the general Chabad inbox, respond to basic questions, flag important messages, and forward items that need attention
• Create Facebook events, update community calendars, assist with social media, and help promote Chabad programs and initiatives
• Create and send press releases before and after events

Donor, Sponsor, and CRM Management

• Manage CRM records, donor information, community contacts, engagement notes, and follow-up tasks
• Track donors, pledges, sponsorships, payments, giving history, birthdays, yahrtzeits, and personal follow-up needs
• Send thank-you letters, donation receipts, tax receipts, and acknowledgments in a timely and organized way
• Help with basic bookkeeping support, including tracking payments, deposits, invoices, reimbursements, receipts, event income, unpaid balances, and sponsorship payments

Community Outreach and Engagement

• Help maintain and grow a list of Jewish individuals and families in Chesterfield and surrounding areas
• Welcome new families to St. Louis and help introduce them to Chabad of Chesterfield
• Help spread the word about programs, initiatives, giving opportunities, and the new Chabad Center
• Track and grow engagement with Chabad of Chesterfield
• Help identify community collaboration opportunities and support Chabad’s presence at Jewish community events

Care Initiatives and Personal Touchpoints

• Maintain Loaves of Love and Bowls of Love lists, including who needs support, who received support, and what follow-up is needed
• Keep up with Jewish birthday certificates, birthdays, yahrtzeits, and other meaningful personal touchpoints
• Help ensure donors, sponsors, volunteers, speakers, hosts, and helpful community members are thanked properly and promptly

Development Support

• Assist with grant research and possible funding opportunities
• Support fundraising efforts through scheduling, follow-up, donor tracking, acknowledgments, and CRM organization

Qualities we are looking for:

• Reliable and dependable
• Organized and detail-oriented
• Takes initiative and follows through
• Friendly, warm, and a people’s person
• Flexible and willing to help where needed
• Strong team player with a positive attitude
• Comfortable making phone calls and communicating with people
• Able to manage multiple projects and deadlines
• Professional, discreet, and trustworthy with confidential information
• Excited to be part of a growing, mission-driven Jewish community organization

Preferred skills:

• Experience with administrative work, communications, event coordination, nonprofit work, bookkeeping support, or office management
• Comfortable with email, Google Calendar, spreadsheets, CRM/database systems, online forms, and social media
• Strong writing and communication skills
• Ability to stay organized, follow up consistently, and keep projects moving

About Chabad of Chesterfield

Chabad of Chesterfield is a warm and welcoming Jewish community center serving individuals and families throughout Chesterfield and West County. Through meaningful programs, holiday events, classes, women’s programming, youth initiatives, community outreach, and acts of kindness, Chabad creates a space where every Jew feels connected, valued, and at home.

To apply:

Please send your resume and a brief note introducing yourself and why you feel you would be a good fit for this position.

Pay: $24.00 - $28.90 per hour

Benefits:

• Flexible schedule

Work Location: In person