OPERATIONS MANAGER

An Operations Manager is responsible for overseeing the day-to-day operations of an organization or business. The main goal is to make sure that work is completed efficiently, safely, on time, and according to company standards.

Main Duties

• Manage daily operations — oversee the daily activities of the company and ensure that operations run smoothly.
• Supervise employees — assign tasks, monitor performance, provide guidance, and address workplace concerns.
• Plan and organize work — develop schedules, allocate resources, and make sure deadlines are met.
• Monitor productivity — evaluate operational performance and identify ways to improve efficiency.
• Control costs — manage operational expenses and help reduce unnecessary costs.
• Manage inventory and supplies — ensure that materials, equipment, and supplies are available when needed.
• Maintain quality standards — make sure products or services meet company and customer requirements.
• Ensure workplace safety — implement and monitor safety procedures and compliance with applicable regulations.
• Coordinate departments — work with departments such as HR, finance, sales, purchasing, and production.
• Handle problems and emergencies — identify operational issues and take quick, practical action to resolve them.
• Improve processes — develop better procedures and systems to increase productivity and reduce waste.
• Prepare reports — monitor key performance indicators and provide reports to senior management.
• Communicate with management — provide updates about operational performance, challenges, and opportunities.
• Train and develop staff — identify training needs and help employees improve their skills.
• Ensure compliance — make sure employees follow company policies, procedures, and relevant laws.

Key Skills of an Operations Manager

• Leadership and team management
• Communication skills
• Problem-solving and decision-making
• Time management
• Budget and cost control
• Planning and organization
• Customer service
• Data analysis and reporting
• Conflict resolution
• Knowledge of company policies and procedures

In simple terms: The Operations Manager makes sure people, processes, equipment, materials, and resources work together effectively so the business can achieve its goals.

Others:

• Amenable to work from Monday-Saturday 9:00am-6:00pm
• Willing to be assigned at Shawarma Shack Head Office; Tandang Sora Corner Mindanao Ave. Quezon City
• Can start ASAP!