Operations Manager

About the role

This is an exciting opportunity to join Kufong Therapy Centre Sdn Bhd as an Operations Manager. As the Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of the therapy centre, ensuring smooth and efficient service delivery. This is a full-time position based in Kota Kinabalu, Sabah.

What you'll be doing

1. Developing and implementing operational strategies to improve service quality and productivity
2. Managing and overseeing the work of the therapy and administrative teams
3. Optimising resource allocation and workflow to enhance operational efficiency
4. Monitoring and reporting on key performance indicators to drive continuous improvement
5. Collaborating with the management team to identify and address operational challenges
6. Ensuring compliance with relevant regulations, policies and procedures
7. Fostering a positive, customer-centric work environment

What we're looking for

1. Minimum 2 years' experience in a similar operations management role, preferably within the healthcare or therapy services industry
2. Strong leadership and people management skills, with the ability to motivate and develop teams
3. Excellent problem-solving and decision-making capabilities
4. Proficient in data analysis and reporting to drive operational improvements
5. Exceptional communication and interpersonal skills
6. Relevant degree or professional qualification in a related field
7. We are seeking for candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients

What we offer

At Kufong Therapy Centre, we are committed to providing a supportive and fulfilling work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive medical coverage
2. Generous leave entitlements and work-life balance initiatives
3. Opportunities for professional development and career advancement
4. Team-building and social activities to foster a positive company culture

About us

Kufong Therapy Centre Sdn Bhd is a leading provider of high-quality therapy services in Sabah. We are dedicated to helping our clients achieve their health and wellness goals through a personalized, holistic approach. Our team of experienced therapists and support staff are passionate about delivering exceptional care and making a positive difference in the lives of our patients.

If you are excited about this opportunity and believe you have the skills and experience to excel in this role, we encourage you to apply now.